Acceptable Use Policy

Effective date: 14 October 2026
Last updated: 14 October 2026

1. Purpose

This Acceptable Use Policy ("Policy") sets out the rules for using Localink Uni responsibly and lawfully.

It applies to all users of the Platform, including students, society representatives, participating businesses and their authorised staff.

2. Lawful and Responsible Use

You must use Localink Uni only for lawful purposes and in accordance with the applicable Terms of Service, subscription terms and other Platform policies.

You must not use the Platform in a way that harms other users, undermines the integrity of the service or interferes with its normal operation.

3. Accounts and Identity

You must not:

• Create an account using false or misleading information.

• Impersonate another person, society or business.

• Access another person's account without authorisation.

• Share account credentials in a way that compromises account security.

• Circumvent age, student eligibility or subscription restrictions.

• Use multiple accounts to evade restrictions or obtain benefits improperly.

You must keep your account information reasonably accurate and report suspected unauthorised access.

4. Benefits and Payments

You must not:

• Copy, manipulate, transfer or misuse a digital benefit card or QR verification code.

• Falsely claim to have redeemed an offer.

• Attempt to redeem benefits for which you are not eligible.

• Exploit technical errors or payment processes dishonestly.

• Manipulate offer selections, redemption records or engagement metrics.

• Obtain or attempt to obtain goods, services or discounts through fraud.

Businesses must honour valid offers in accordance with their published conditions and applicable law.

5. Harassment, Abuse and Discrimination

You must not use the Platform to harass, threaten, intimidate, stalk or abuse another person.

Unlawful discrimination, targeted harassment and threatening conduct are prohibited.

You must not publish content that unlawfully infringes another person's privacy, dignity or legal rights.

6. Content and Intellectual Property

You must not upload or distribute content that is unlawful, fraudulent, defamatory, infringing or otherwise prohibited by applicable law.

You must have the necessary rights and permissions to publish photographs, videos, logos, written materials and other content.

You must not copy, scrape, reproduce or commercially exploit Platform content without permission, except where permitted by law.

7. Privacy and Personal Information

You must not collect, access, use or disclose another person's personal information without an appropriate lawful basis or authorisation.

Personal information obtained through society applications, business verification or Platform communications must not be sold, misused or shared for unrelated purposes.

You must take reasonable steps to protect personal information you are authorised to handle.

8. Platform Security

You must not:

• Attempt to gain unauthorised access to systems, accounts or data.

• Probe, scan or test system vulnerabilities without authorisation.

• Introduce malicious software or harmful code.

• Interfere with service availability or other users' access.

• Bypass authentication, access controls or verification mechanisms.

• Use bots or automated tools to overload, scrape or abuse the Platform.

• Reverse-engineer or interfere with security features, except where applicable law permits the activity.

Security vulnerabilities should be reported responsibly to info@localink.app.

9. Spam and Unauthorised Commercial Activity

You must not use Localink Uni to send spam, distribute unsolicited promotions or conduct misleading marketing.

Commercial activity must be authorised where required and must comply with applicable advertising, consumer protection and electronic marketing laws.

10. Reporting Violations

Users may report suspected violations, fraudulent offers, abusive conduct or security concerns to info@localink.app.

Please provide sufficient details for us to investigate. Avoid sharing unnecessary personal information about other users.

We will review reports and take action where appropriate.

11. Enforcement

Depending on the nature and seriousness of a violation, we may:

• Request that content be corrected or removed.

• Restrict a feature or redemption capability.

• Temporarily suspend an account.

• Terminate an account for serious or repeated breaches.

• Preserve or disclose information where legally required or lawfully necessary.

We will act reasonably and proportionately, taking account of the circumstances and applicable law.

Where reasonably practicable and lawful, we will explain significant enforcement decisions and provide an opportunity to respond or appeal.

Nothing in this Policy limits any rights that cannot lawfully be excluded.

12. Changes to This Policy

We may update this Policy to reflect changes to the Platform, user risks or applicable law.

Material changes will be communicated where required.

13. Contact Us

For questions, reports or support, contact:

Operator: Localink
Address: 82 Kingston Road, New Malden, KT3 3NB
Email: info@localink.app
Privacy enquiries: hansoo.kim@localink.app