Support
We're a small team and happy to help.
Common questions
Who can sign up?
Students and society committees sign up with a UK university email address (ending in .ac.uk). Local businesses can use any work email.
I didn't get my confirmation email
Check your junk or spam folder — the email comes from info@localink.app. You can request a new link from the “Check your inbox” screen, or log in and we'll send another.
How do I use a member benefit?
Open Benefits → your society card → choose the offer. Show the card together with your university student ID, then let staff scan the QR code or type the 6-character code. Codes work once and expire after 90 seconds.
My membership card says it has ended
Each society sets when its memberships end (by default 31 August). Ask your society committee about renewing.
How do I delete my account?
In the app: Profile (students) or your society/business profile page → Delete account. Your account is removed straight away.
I want to report a problem or a user
Email us at info@localink.app with as much detail as you can (screenshots help). We aim to reply within 2 working days.
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